Invoice follow-up · Las Vegas service businesses

You did the work.
Now get paid for it.

We send polite weekly reminders to the businesses that owe you — from your own email, under your name, in wording you approved. Every Friday you get one page showing who's paid and who hasn't.

  • Payments go straight to you
  • Never a percentage
  • Month to month

A sample with made-up figures — the one page you get every Friday.

82%

of contractors reported payment delays of over 30 days in 2024. Slow payment is normal, not a sign you're doing something wrong. What moves it is steady, polite follow-up — every week, without fail. Source: Rabbet, 2024 Construction Payments Report

How it works

Three steps. The weekly follow-up comes off your desk; your customers still only ever hear from you.

1

Send us your open invoices

A list, a QuickBooks export — whatever you've got. We put it on one clear page: who owes you what, and for how long.

2

We send one reminder a week per customer

One email listing everything that customer owes — from your address, under your name, in wording you approved. A person checks every message before it goes.

3

You get paid, directly

Customers pay you exactly the way they do now, and their replies come to you. Every Friday you get one page: paid, promised, still open.

Your part, week to week: when a customer pays or pushes back, let us know — forward their reply, send a quick text, or have your bookkeeper send us the week's payments. It comes off the list before the next reminder goes out.

Your software already sends reminders. Here's the difference.

Automatic reminders are easy to ignore — they look automatic.

Automatic software reminders

  • Usually come from the software company, not from you
  • Usually one email per invoice, so a customer with five open bills gets five
  • The same canned wording for every customer
  • Nobody watches what happens next

Nexora Invoice Desk

  • From your real email address, so replies land with you
  • One email per customer, covering everything they owe
  • Your wording — a warm version for long-time customers, a more businesslike one for others
  • A person on it every week, and a Friday page that shows which accounts need your personal call

We never phone your customers. Email is all we send — and when an account needs a call, the Friday report tells you which one.

Your email stays yours

Sending in your name is the part people ask about most, so here it is plainly.

What we can do

  • Send the reminders you approved, from your address

On Gmail or Google Workspace, you allow sending on Google's own screen, and Google confirms which account you connected. You can switch it off yourself at any time from your Google account.

On Microsoft 365 or Outlook.com, it works the same way on Microsoft's own screen. Some business accounts need their administrator to approve it first. Other email? Ask us — before you sign anything, we'll tell you whether we can send from your address. We never ask for your email password.

What we can't — and won't — do

  • Read your email — not your inbox, sent mail, contacts or anything else
  • Log into your books or your bank
  • Touch your money — not a single dollar passes through us
  • Reword a reminder after you approve it

Full details are in our Privacy Policy.

Simple flat pricing

One price. We never take a cut of what your customers pay you.

$399a month

Month to month · first month paid up front · no long-term contract, no cancellation fee

  • One email a week to each business or organization you choose for follow-up
  • Your one-page report every Friday
  • Up to 50 of your customers — the businesses you send invoices to — with no limit on how many invoices each one has
  • Every dollar your customers pay goes to you, never a percentage

Founding rate — our first five clients: $299 a month for your first twelve months of continuous service, then $349 for as long as your service continues without a break. Nothing asked in return — no testimonial, review or referral.

If you have more than 50 customers owing

We tell you, and you decide which ones stay with us. We never quietly take on extra, and there's no automatic overage charge.

Not a collection agency

We work as an extension of your own office, writing to your customers in your name about your invoices. No threats, and no outside agency writing to your customers in its own name. You approve the wording and the tone.

Your customers need to be businesses or organizations — companies, HOAs, property managers — not individuals.

Straight answers

The questions business owners and office managers ask us first.

How do you know when something's been paid?
You tell us — forward the customer's reply, send a quick text, or have your bookkeeper send us the week's payments. We can't see your email or your books, so that one step stays on your side. Once we know, it comes off the list before the next reminder goes out.
Who writes the reminders?
We do. You read them and approve the wording before anything is sent — one version or several, for different kinds of customers. Once you've approved it, nothing is reworded on the way out.
Do you ever call my customers?
Never. Email only. When an account needs a phone call, the Friday report shows you which one, and that call stays yours.
What happens if a customer disputes an invoice?
We stop and hand it straight back to you. Disputes are yours to settle — we don't argue with your customers.
Which unpaid invoices do you take on, and where do you stop?
We follow up on invoices once they're past due. We don't chase invoices that aren't due yet — unless you ask us to send a courtesy note a few days before. When you start, we leave out any account that's already in default under your written terms. If your terms don't say when an account is in default, we leave out invoices that were already past due on the day you start. Business invoices that first go past due after we start can be included for any customer you choose for follow-up. And if an account later reaches default under your terms, we stop and hand it back to you.
Can I leave some customers out?
Yes. You decide which customers we follow up with. Anyone you'd rather handle yourself — a long-time customer, a touchy account — stays off the list.
Does this work if my email isn't Gmail?
Yes for Microsoft 365 and Outlook.com: you allow sending on Microsoft's own screen, the same way as Gmail. Some business accounts need their administrator to approve it first. For other business email, ask us — before you sign anything, we'll tell you whether we can send from your address.
Is there a contract?
It's month to month. First month is paid up front, there's no long-term contract and no cancellation fee. Stay because it's working, not because you're locked in.

Who's behind the desk

Louis Cartwright runs Nexora Invoice Desk from Las Vegas. His background is in operations management — the discipline of following up, tracking details, and closing loops is the whole job. When you email, you're talking to the person who will actually be working your invoices.

Jonee Cartwright handles Client Relations and visits Las Vegas shops in person — the face of Nexora at your door.

How much are you owed right now?

Tell us roughly how many unpaid invoices you have. We'll reply with a straight answer on whether we can help and what it costs — no files needed to ask.

louis@nexorainvoicedesk.com · replies within one business day